Our Companywide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to Vemi.Digital employees and strictly enforce privacy safeguards within the company.
Collection and Use of Personal Information
Personal information is data that can be used to identify or contact a single person.
Here are some examples of the types of personal information Vemi.Digital may collect and how we may use it:
What personal information we collect
When you answer to a live chat on Vemi.Digital website or reply to a form in order to connect with our representatives or connect to our services, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, device identifiers, IP address, location information and credit card information.
When you share your content with family and friends using Vemi.Digital products, send gift certificates and products, or invite others to participate in Vemi.Digital services or forums, Vemi.Digital may collect the information you provide about those people such as name, mailing address, email address, and phone number. Vemi.Digital will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.
How we use your personal information
The personal information we collect allows us to keep you posted on Vemi.Digital latest product and services announcements, send you marketing material and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences or sending us an email with the subject line: unsubscribe.
We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes, including in order to protect our services for the benefit of all our users. Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for anti-fraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect our customers and our services. For certain online transactions we may also validate the information provided by you with publicly accessible sources.
We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services.
From time to time, we may use your personal information to send important notices, such as communications about drvices and changes to our terms, conditions, and policies. Because this information is important to your interaction with Vemi.Digital, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Vemi.Digital's products, services, and customer communications.
If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
Source of your personal information where they are not collected from you
We may have received your personal information from other persons if that person has shared their content with you using Vemi.Digital website or services, sent gift certificates and products, or invited you to participate in Vemi.Digital services, surveys or forums. We may also validate the information provided by you when answering to our live chat or subscribing to our packages by filling the solutions-form with a third party for security and fraud prevention purposes.
For research and development purposes, we may use datasets such as those that contain images, voices or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to re-identify individuals who may appear therein.
Collection and Use of Non-Personal Information
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where an Vemi.Digital product is used so that we can better understand customer behavior and improve our products, services, and advertising.
We may collect information regarding customer activities on our website and from our other products and services.
We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services.
Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
Without your explicit consent, we may collect data about how you use your device and applications in order to help analytics teams improve their marketing materials.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Cookies and other Technologies.
Ads that are delivered by Vemi.Digital’s advertising platform may appear in your mail or phone. If you do not wish to receive ads targeted to your interests from Vemi.Digital's advertising platform, you can choose to enable Limit Ad Tracking and email us an unsubscribe mail to opt out of receiving such ads regardless of what device you are using. If you enable Limit AdTracking on your mobile device, third-party apps cannot use the Advertising Identifier, a non-personal device identifier, to serve you targeted ads. You may still see ads in your browser or based on context like your search query or the channel you are reading until removal of local browser cookies. In third-party apps, you may see ads based on other information.
If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the privacy pane to manage your preferences. On your iOS mobile device, go to Settings, then Safari, scroll down to the Privacy & Security section, and tap on “Block Cookies” to manage your preferences. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the Vemi.Digital website will not be available once cookies are disabled.
As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. Vemi.Digital may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on the Vemi.Digital website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Privacy Questions and Concerns
When a privacy question or question about personal information received in response to an access/download request is received we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. All such substantive contacts receive a response. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
Houston, Texas, USA, 77084